At Curated Choice, we are committed to providing a smooth and hassle-free shopping experience. We understand that there may be times when you need to cancel an order, and we aim to make this process as straightforward and transparent as possible. This Cancellation Policy explains the conditions and steps for order cancellations. If you need assistance, our customer support team is always available to help. We appreciate your choice of wearmode, your satisfaction is our top priority.
Eligibility for Cancellation
While we strive to accommodate cancellation requests, eligibility is subject to certain conditions. Orders that have already been processed or shipped may no longer be eligible for cancellation. Customized or personalized products may have unique cancellation terms. You can check your order status in your account dashboard or contact our support team to confirm eligibility.
To maximize your chances of successful cancellation, we recommend submitting your request as soon as possible. Orders that are already in the shipping phase may be subject to restrictions or additional charges. Additionally, promotional or discounted products may have separate cancellation policies. Our goal is to provide a transparent cancellation process while ensuring a seamless shopping experience for all customers.
Cancellation Timeframe
You can request a cancellation within a specified period after placing your order, depending on its processing status.
Once an order has been processed or shipped, it may no longer be eligible for cancellation. To check your order status, simply visit your account dashboard. During busy seasons or promotional sales, cancellation windows may vary. We aim to offer flexibility while ensuring efficient operations to serve all our customers effectively.
How to Cancel an Order
To make the cancellation process as easy as possible, follow these steps to submit your request:
If you experience any issues or need further assistance, our customer support team is here to help. Please note that cancellations are only accepted within the allowed timeframe and before the order has been processed or shipped. Once the order has been dispatched, cancellation is no longer possible. We appreciate your cooperation in following these steps for a smooth cancellation experience.
Exceptions to Cancellation
While we make every effort to honor cancellation requests, there are certain exceptions. Orders for custom-made or personalized items cannot be canceled once production has started. Additionally, orders that have been processed, packed, or shipped are ineligible for cancellation.
Promotional items, clearance sales, or exclusive products may also have special cancellation restrictions, which will be clearly stated at checkout. We recommend carefully reviewing product details and terms before completing your purchase. If you have any questions regarding a product’s cancellation policy, our support team is happy to assist. Thank you for your understanding as we balance customer convenience with efficient order fulfillment.
Legal Disclaimer
We strive to offer clear and accurate cancellation guidelines, but this policy is subject to change without prior notice. While we make every effort to ensure the information on our website is accurate, we cannot guarantee that all content will be error-free or consistently updated. By using our services, you acknowledge and agree that we are not liable for any claims arising from reliance on this Cancellation Policy.
We reserve the right to cancel or decline orders at our discretion, particularly if the order violates our terms of service or appears to be fraudulent. In the event of discrepancies between website content and other communications, the information displayed on our website will take precedence. By placing an order, you agree to comply with this Cancellation Policy and its related terms.
For any questions or clarifications, please contact our customer support team before completing your purchase.